Shipping Policy

At CureCraft, every order is packed and dispatched with care. Because international shipments pass through postal networks and customs authorities outside our direct control, please read this policy carefully before placing your order.

1. 01.How We Ship

   All orders are shipped through the local/national postal service and handed over to the destination country's postal network for final delivery. We do not use private couriers or express freight carriers — every parcel moves through the standard international postal system, the same way a regular letter or parcel would.

2. 02.Delivery Timeframes — No Expedited Shipping

   Because we ship exclusively through standard postal service, expedited, express, or overnight delivery is not available at this time. Estimated delivery windows vary by destination country and are provided as a general guide only — not a guaranteed delivery date. Please keep this in mind if you need your order by a specific date.

3. 03.Customs Clearance

   Every international shipment must clear customs in the destination country before it can be delivered. Customs authorities may inspect, hold, or request additional documentation for any shipment, and processing times vary widely from country to country and cannot be predicted or expedited by CureCraft. Some countries also apply import duties, taxes, or handling fees, which are the recipient's responsibility.

4. 04.Customs Delays & Charges — Our Liability

   CureCraft is not liable for delays, additional charges, duties, taxes, confiscation, or refused entry caused by the destination country's customs authority. Once a shipment enters the postal and customs system, its handling is entirely outside our control. Customers are responsible for knowing and complying with their own country's import regulations for healthcare products before placing an order.

5. 05.Tracking

   Where the postal service provides a tracking number, we share it with you once your order ships. Because tracking coverage and update frequency depend entirely on the postal carriers involved, tracking information may be limited or delayed, particularly once the parcel reaches the destination country.